Support
A real person, during opening hours, who can see your account and your order. Most questions are quicker on the phone than by email.
- Reporting a delivery problem
- Tell the driver before signing where you can — what is signed for is what is invoiced. If you find a shortage or damage afterwards, open the order in your account and report it there, so it reaches the warehouse with the order attached.
- Accounts, invoices and credit
- Invoices and statements sit in your account. For payment terms, credit limits or a query on a specific invoice, email info@universalbeers.co.uk.
- Opening a trading account
- Applications are reviewed before approval. If yours is taking longer than you expected, email info@universalbeers.co.uk with your business name and we will tell you where it is.
Email us
- Orders and products
- info@universalbeers.co.uk
