Delivery information
We run our own fleet 6 days a week across the West Midlands, the North West and the South West. No third-party couriers, so a case of glassware arrives in the same condition it left the warehouse.
- Ordering and cut-off
- Place your order before 4pm and it goes out on the next delivery day for your area. After 4pm, it moves to the following run — the basket tells you which before you confirm.
- Minimum order
- There is no minimum order value. A single case is a valid order, and it travels on the same run as a full pallet.
- Where we deliver
- We deliver across the West Midlands, the North West and the South West, on scheduled days per area. If your venue sits outside them, call us on 0800 772 3377 before applying — we would rather tell you now than take an order we cannot deliver.
- Kegs and returnable containers
- Empty kegs and returnable containers are collected on the same run that brings your delivery. Have them at the point of delivery — the driver records what leaves with them, and that record is what settles your deposit.
- If something is missing or damaged
- Tell the driver before signing. What is signed for is what is invoiced, so a shortage recorded at the door is settled without a phone call. Anything found later is reported from the order in your account.
